Aiello Home Services

Aiello Home Services

Air Conditioning Contractor -
New Britain, CT
Highlights
  • Swamp Cooler in Glastonbury, CT
  • Sewage Clean Up in Unionville, CT
  • Leak Detection in East Berlin, CT
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Rating 75
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About this pro

  • Time in business: 90 years
  • 1300 East St Apt 203, New Britain, CT 06053

Detailed Information

Year Established 1931
Business Categories Cooling, Electrical, Heating, HVAC, Plumbing in New Britain, CT

Services Offered

  • Electrical
    • Ceiling Fan Installation
    • Lighting Installation
    • Attic Fan
  • Heating
    • Geothermal Heating
  • HVAC
    • Air Conditioning
    • Furnace Repair
    • Air Duct Cleaning
    • Commercial Boiler Repair
    • Furnace Replacement
  • Plumbing
    • Sewage Clean Up
    • Leak Detection
    • Septic Tank Cleaning
    • Drain Cleaning

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Business Hours Please call to confirm

  • Mon 8AM - 6PM
  • Tuesday 8AM - 6PM
  • Wednesday 8AM - 6PM
  • Thursday 8AM - 6PM
  • Friday 8AM - 6PM
  • Saturday 8AM - 6PM

Coverage Area

Best Questions to Ask an Air Conditioning Contractor Contractor

What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?

These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.

Do you work with subcontractors?

The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most New Britain Cooling companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.

Do you have any references that I can contact?

Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in New Britain as well, which will give you a broader view of customer satisfaction for a given company.

Are you insured and/or bonded for Cooling?

You'll certainly want to ask them this. Steer clear of any company that is not insured in Connecticut, because that means that any incidental damage they may do on your property will be a real hassle to recover compensation for. It is never wise to work with uninsured tradesmen of any kind. Most states also require that someone have insurance in order to be issued a trade license. If they say they're licensed but not insured, they're being less than truthful.

How long have you been in Cooling business for/How long have been serving the New Britain area?

You'll always want to ask how long the company has been in business in New Britain. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.

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