About this pro
- 43 Cortland Way, Grafton, MA 01519
|Business Categories||HVAC in Grafton, MA|
- Boiler & Radiators
- Central Heating
- Central AC
Business Hours Please call to confirm
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Sat 8AM - 6PM
Best Questions to Ask a HVAC Technician Contractor
How long have you been in HVAC business for/How long have been serving the Grafton area?
You'll always want to ask how long the company has been in business in Grafton. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
Do you have any references that I can contact?
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Grafton as well, which will give you a broader view of customer satisfaction for a given company.
Are you union or non-union?
This really only matters if you have a preference, but it is good to ask. If you have a strong ideological belief about unions or nonunions, it's perfectly acceptable to make a decision based on the preference.
Is your bill for HVAC in Grafton an estimate or a final price?
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.