About this pro
- 8218 Crawford Avenue, Skokie, IL 60076
|Business Categories||HVAC in Skokie, IL|
Business Hours Please call to confirm
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 6PM
Best Questions to Ask a HVAC Technician Contractor
What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
Do you work with subcontractors?
The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most Skokie HVAC companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.
Is your bill for HVAC in Skokie an estimate or a final price?
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.
How long have you been in HVAC business for/How long have been serving the Skokie area?
You'll always want to ask how long the company has been in business in Skokie. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
How many contractors do you have working for you? How many vehicles are in your fleet?
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the HVAC company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the Skokie contractors to get to job sites if they lack appropriate vehicles.