About this pro
At Elira Heating & Air Conditioning, Inc. we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job
- Time in business: 6 years
- P.O. Box 7762, Gurnee, IL 60031
|Business Categories||HVAC in Gurnee, IL|
- Central Heating
- Central AC
- Licensed inHEATING & AIR CONDITIOING
- License typeUNIVERSAL
- License issue date12/28/2012
- CompanyInsured for Trade
- TypeGeneral Liability
I've found them to be very reliable, and honest. They did not try to sell me things I don't need, and are quick to respond when I do need them. I highly recommend their maintenance program. I've found it to be a great value (no-charge service calls) as well as a good way to make sure I'm keeping up with regular maintenance.
Business Hours Please call to confirm
Monday 7:30AM - 6:30PM
Tuesday 7:30AM - 6:30PM
Wednesday 7:30AM - 6:30PM
Thu 7:30AM - 6:30PM
Friday 7:30AM - 6:30PM
Saturday 8:30AM - 12:30PM
Best Questions to Ask a HVAC Technician Contractor
How much do I have to give as a deposit?
Some companies may require a 10% deposit, some may not require any. For larger projects, you'll almost always need to give a deposit, and it's good to ask how much the deposit will be before going forward with a project. The Gurnee contractor will know how much they need for a deposit when they've given you the estimate, so ask early.
How many contractors do you have working for you? How many vehicles are in your fleet?
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the HVAC company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the Gurnee contractors to get to job sites if they lack appropriate vehicles.
Do you have any references that I can contact?
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Gurnee as well, which will give you a broader view of customer satisfaction for a given company.
Are you insured and/or bonded for HVAC?
You'll certainly want to ask them this. Steer clear of any company that is not insured in Illinois, because that means that any incidental damage they may do on your property will be a real hassle to recover compensation for. It is never wise to work with uninsured tradesmen of any kind. Most states also require that someone have insurance in order to be issued a trade license. If they say they're licensed but not insured, they're being less than truthful.