About this pro
- 2521 Gross Point Road, Suite 4, Wilmette, IL 60091
|Business Categories||Handyman in Wilmette, IL|
Business Hours Please call to confirm
Mon 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 6PM
Best Questions to Ask a Handyman Contractor
Does the Handyman job require permits? If so, will you be pulling them yourself?
Many jobs in Illinois will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Wilmette Handyman permits are required makes you appear to be a well informed customer.
How long have you been in Handyman business for/How long have been serving the Wilmette area?
You'll always want to ask how long the company has been in business in Wilmette. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
How many contractors do you have working for you? How many vehicles are in your fleet?
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the Handyman company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the Wilmette contractors to get to job sites if they lack appropriate vehicles.
What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
Do you have any references that I can contact?
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Wilmette as well, which will give you a broader view of customer satisfaction for a given company.