About this pro
- Quincy, MA 02169
|Business Categories||HVAC, Plumbing in Quincy, MA|
- Air Quality Testing
- Ducts & Vents
- Boilers & Radiators
- Central AC
- Central Heating
- Drain Cleaning
- Sewer & Water Main
- Water Heater
Business Hours Please call to confirm
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wed 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 6PM
Best Questions to Ask a HVAC Technician Contractor
Do you work with subcontractors?
The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most Quincy HVAC companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.
How long have you been in HVAC business for/How long have been serving the Quincy area?
You'll always want to ask how long the company has been in business in Quincy. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
Does the HVAC job require permits? If so, will you be pulling them yourself?
Many jobs in Massachusetts will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Quincy HVAC permits are required makes you appear to be a well informed customer.
What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
How many contractors do you have working for you? How many vehicles are in your fleet?
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the HVAC company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the Quincy contractors to get to job sites if they lack appropriate vehicles.