We are a 3rd generation Roofing Contractors proudly serving the city of Norwalk. Our Goal is to treat every customer like they're family and it's something our team at Northeast truly believes. We always keep our customers needs in mind by laying out all possible options. For example; if a roof is near the end of its lifespan, we'll let you know if it�s possible to get a few more good years out of it with some repair work instead of replacing the whole roof. Don't get us wrong, we love doing roof replacements, but when you treat people like family, they'll use you when they really need it because you've earned their business. And that's what we want to do... earn your business.
Year Established | 1969 |
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Business Categories | Roofing in Norwalk, CT |
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Norwalk as well, which will give you a broader view of customer satisfaction for a given company.
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
You'll certainly want to ask them this. Steer clear of any company that is not insured in Connecticut, because that means that any incidental damage they may do on your property will be a real hassle to recover compensation for. It is never wise to work with uninsured tradesmen of any kind. Most states also require that someone have insurance in order to be issued a trade license. If they say they're licensed but not insured, they're being less than truthful.
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.
Some companies may require a 10% deposit, some may not require any. For larger projects, you'll almost always need to give a deposit, and it's good to ask how much the deposit will be before going forward with a project. The Norwalk contractor will know how much they need for a deposit when they've given you the estimate, so ask early.