About this pro
- 137 East Ave, Rochester, NY 14604
|Business Categories||Small Projects and Repairs in Rochester, NY|
Business Hours Please call to confirm
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Sat 8AM - 6PM
Best Questions to Ask a Handyman Contractor
What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
Do you have any references that I can contact?
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Rochester as well, which will give you a broader view of customer satisfaction for a given company.
Is your bill for Small Projects and Repairs in Rochester an estimate or a final price?
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.
How long have you been in Small Projects and Repairs business for/How long have been serving the Rochester area?
You'll always want to ask how long the company has been in business in Rochester. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
Do you work with subcontractors?
The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most Rochester Small Projects and Repairs companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.