Customer testimonials are often seen as website filler, but nothing could be farther from the truth. Testimonials, like references, show your prospective clients that others are happy with your work. Also like references, they come from people who have paid you, meaning that their opinion is likely to be honest in the eyes of other clients. Unlike references, however, testimonials can be a front line tool to help you land a client before they ever ask for your references.
Answering a phone call right away is something that you are not always able to do, either because you are on a job site, driving, or are busy with another task. Continue reading “Is Your Voicemail Optimized For Customers?”
Contractors are constantly trying to plan out their schedules so they can work with clients more efficiently. For most, this means working around their clients’ preferences and schedules. However, in the interest of the company and creating an Continue reading “How to Make an Efficient Schedule for Recurring Clients”
When you’re working, you expect to generate some sort of a mess. Whether it be sawdust, concrete dust, wood debris, steel shavings or simple mud from your work boots, you can safely say some degree of mess will be made. Naturally, you’ll be cleaning up when the job is done. But does how you clean up affect your company’s reputation? The answer is a resounding “yes.”
Continue reading “How A Clean Job Site Will Help Your Business”
In the competitive world of contracting and service work, it can be difficult to stand out from the other companies in the area. After all, all plumbers do plumbing and all carpenters do carpentry, so how can you make yourself known as the contractor to call? We’ve put together this list of ways you can make your company stand out and become the contractor to call.
Continue reading “How to Set Yourself Apart From the Competition”
In an age where business is done increasingly via digital means, there are some who question the usefulness of the business card. These people do so at their own risk, however, because the business card is still the best way to get your contact information into the hands of potential customers.
Continue reading “Why Are Business Cards Still Important For Contractors?”
The estimation process is easily the most important part of securing a job. A thoughtful, well written, and professional appearing estimate can help a contractor secure a big job even if his bid isn’t the lowest. In this case, it really is the presentation that matters.
Continue reading “How to Give an Estimate: Dos and Don’ts”