Communication on the job site for any contractor plays a very important part in creating the right appeal and impression for clients. Although most people by virtue of their experience in their field have developed decent speaking skills, it’s still very important to learn new ways of communication that can facilitate effective coordination on projects and improve relations with clients.
The business world is always running at a fast pace, and that means that it’s likely that you’ll have more than one job to work on at a given time. In order for you to succeed in your industry, you have to know the best ways to handle and manage several projects at once. You have to assign priorities to all of the tasks that you have to work on, write detailed plans, and keep the information of projects together.
There are people who happily and willingly take advantage of the benefits that businesses and professionals offer to them. However, once the time comes when they need to pay, they might refuse to do so. This hurts your wallet and it can be very frustrating. They may have an excuse, but the one fact that does not change is that you are not getting paid.
Excellent customer service can help you gain loyal customers who are always willing to refer you and your business to their family, friends, and colleagues. In order for you to provide excellent customer service, you have to understand that it starts with the desire to satisfy and delight your customers.
As each day passes by, more and more people are starting their own businesses. This may be good for the economy but it means more competition for you. Since now there’s more competition than there was a couple of years ago, you need to work better, harder, and smarter in order for your business to keep on operating.
No matter what kind of business you have, a customer complaint is something that is sure to happen. While you will go beyond the call of duty to provide the best customer service possible, you may still end up with some negative feedback.
Dr. Seuss once said, “The more you read, the more things you will know. The more that you learn, the more places you will go.” Reading is a great way to expand our knowledge and get questions answered. Whether you’re just starting your own business or a seasoned pro, here are the top 5 books every contractor should read and own.
Legendary writer Mark Twain once said, “The law of work seems unfair, but nothing can change it; the more enjoyment you get out of your work, the more money you will make.” This old adage holds true to this day, and rightly so. Those of us who love our jobs work harder at them, rise faster within companies, and make more money. The reason for this is simple: people who are passionate about their jobs will naturally work harder.
Webster’s defines the word reliable as “able to be trusted to do or provide what is needed.” While those words are certainly true, they really fail to convey the gravity of what it means to be considered reliable. Reliability is key to the reputation (and continued success) of any business, especially contractors. Those seen as reliable will receive better reviews, more word of mouth references, and overall a higher general success rate. That being said, how can you make sure your business is seen as reliable?
There’s no feeling quite like the one you get after a job well done. When all the equipment is loaded, the site is cleaned, and you’ve stepped back to enjoy the view, you’ve got one last step to complete: taking pictures of your work. Taking pictures of your work is important because it will allow you to display your craft to other customers, and is also useful for your own records. If, for example, a reference from a client calls and says they want the same patio built as you built for their friend, you’ll be able to pull the picture and know exactly what they’re looking for. We’ve put together these five tips to help you take the best pictures possible of your work.