Every once in a while you get that one client that won’t pay up. They either come up with a reason not to pay or start avoiding you at every turn, doing everything they can to postpone payment. Certain clients count on you giving up eventually, and some just want to delay payment for personal reasons.
Whatever the case, here’s what you can do to get paid.
Continue reading “5 Things You Can Do When You Don’t Get Paid”
After researching through a number of homeowner experiences with contractors, we’ve gathered what the most common complaints, grievances, and deal breakers are.
Learning from these, you’ll know exactly what homeowners expect, what they hate the most, and how to surprise them!
Continue reading “8 Things Homeowners Wish You Knew”
In most cases, you will need to call customers more than once to secure the sale, and that can happen for a variety of reasons.
Sometimes they promise they’ll call back and never do, even if they’re still interested. Sometimes you get their voicemail. Or they ask you to call again at a better time. Regardless, you have to follow-up and show you’re interested in solving their problem.
It’s important to not get discouraged — being persistent can make the sale, as long as you have the right attitude.
Continue reading “6 Tips For The Perfect Follow Up Call”
Attracting customers has a set of challenges, but it’s not the hardest part of running a company. With the right tools, you can have the phone ringing all day.
But keeping these customers loyal is an art in itself.
Continue reading “4 Small Gestures That Will Lead to Loyal Customers”
As surprising as it may be, simply finishing projects perfectly is not enough to get more clients and acquire five-star reviews. Why? Continue reading “5 Crucial Tips to Impress Customers and Get More Jobs”
Many small things can contribute to making your quote unattractive and drive away customers – and the biggest turn off is usually not the price. Continue reading “5 Mistakes Contractors Make When Giving a Quote”
More often than not you call a potential customer and bump into their answering machine. It’s quite common, and you shouldn’t let it discourage you — there’s plenty you can still do to make sure they call back.
There isn’t much mystery — the secret to a perfect voicemail is balance. It should be short, but informative. To the point, but not rushed. How do we achieve that balance? Continue reading “How to Leave a Professional Voicemail”
There are people who happily and willingly take advantage of the benefits that businesses and professionals offer to them. However, once the time comes when they need to pay, they might refuse to do so. This hurts your wallet and it can be very frustrating. They may have an excuse, but the one fact that does not change is that you are not getting paid.
Continue reading “8 Steps You Should Take When a Client Refuses to Pay”
In the home improvement business, most calls do not end in a sale. In fact, on average, you will only make a sale in 1 out of 3 calls. People in the business call this the “industry standard.” However, there are ways to stand out and get more sales.
Continue reading “How to Stand Out and Get More Sales”
Dr. Seuss once said, “The more you read, the more things you will know. The more that you learn, the more places you will go.” Reading is a great way to expand our knowledge and get questions answered. Whether you’re just starting your own business or a seasoned pro, here are the top 5 books every contractor should read and own.
Continue reading “Top 5 Books Every Contractor Should Read”