Time and time again, we see it happening — you read up a customer review and it seems the job was nearly flawless: the contractor was punctual, polite, and got the job done. But the review is only four stars, not five. Why?
The contractor did not clean the job site.
This happens a lot more than it should, so let’s look at why it’s so important.
Continue reading “Why Cleaning the Job Site Is Such A Big Deal”
Plumbing is one of the most high-demand home improvement services on the market. Because of that, it can be hard to manage with so much to take into consideration.
Do you need license and insurance? How do you go about marketing your services? How do you stay organized with so many clients calling all day?
Let’s cover all of those and much more!
Continue reading “5 Business Tips For Plumbing Contractors”
The two greatest staples of an online presence are a website and a Facebook page. It’s something we can’t escape from nowadays, but that’s far from a bad thing:
Both platforms offer plenty of opportunities (and tools) to show potential clients why they should hire you.
Continue reading “How to Care For Your Website and Facebook Page”
Winning the job is generally our idea of success, but when working as a contractor, we know losing the job is a regular occurrence.
And while that can happen for a variety of reasons, it’s definitely no reason for grief — and here’s why.
Continue reading “What If You Don’t Get The Job?”
After researching through a number of homeowner experiences with contractors, we’ve gathered what the most common complaints, grievances, and deal breakers are.
Learning from these, you’ll know exactly what homeowners expect, what they hate the most, and how to surprise them!
Continue reading “8 Things Homeowners Wish You Knew”
In most cases, you will need to call customers more than once to secure the sale, and that can happen for a variety of reasons.
Sometimes they promise they’ll call back and never do, even if they’re still interested. Sometimes you get their voicemail. Or they ask you to call again at a better time. Regardless, you have to follow-up and show you’re interested in solving their problem.
It’s important to not get discouraged — being persistent can make the sale, as long as you have the right attitude.
Continue reading “6 Tips For The Perfect Follow Up Call”
Attracting customers has a set of challenges, but it’s not the hardest part of running a company. With the right tools, you can have the phone ringing all day.
But keeping these customers loyal is an art in itself.
Continue reading “4 Small Gestures That Will Lead to Loyal Customers”
You don’t need a photography course to take good project pictures.
In fact, the fundamentals of good photography are very easy to grasp and understand. Remember, we’re not talking about artistic or professional photography — there’s a reason they have college for that. Continue reading “5 Tips for Taking Better Project Pictures with Your Phone”
The business card is a little piece of your brand the customer gets to keep.
Because of that, it’s crucial to accept the importance of having a good business card and start working towards making one that’s unique to your business. No wonder there are so many styles, paper stocks, finishes, effects, fonts – the possibilities are endless! Continue reading “5 Tips for a Winning Business Card”
As surprising as it may be, simply finishing projects perfectly is not enough to get more clients and acquire five-star reviews. Why? Continue reading “5 Crucial Tips to Impress Customers and Get More Jobs”