About this pro
- West Hills, CA 91308
|Business Categories||Carpet Cleaning, Cleaning, Concrete, Countertops, Pressure Cleaning, Tile Work, Water Damage Restoration in West Hills, CA|
- Carpet Cleaning
- Upholstery Cleaning
- Concrete Polishing
- Other Solid Stone
- Pressure Cleaning
- Power Washing
- Tile Work
- Tile & Grout Work
- Water Damage Restoration
- Water Damage Restoration
Business Hours Please call to confirm
Monday 8AM - 6PM
Tue 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 6PM
Best Questions to Ask a Carpet Cleaner Contractor
Is your bill for Carpet Cleaning in West Hills an estimate or a final price?
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.
What is your projected timeline for the Carpet Cleaning project in West Hills?
Though a standard question, it's important to ask. Most contractors will tell you how long they expect the job to take without you asking. If they don't volunteer that information, be sure to ask. It's also helpful to ask if that's a hard finish date, meaning that it's the definite finish date. If it's a soft finish date, it may be extended for any number of reasons.
What guarantees and/or warranties can you give me? Are you a warranty agent for any brands?
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
How many contractors do you have working for you? How many vehicles are in your fleet?
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the Carpet Cleaning company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the West Hills contractors to get to job sites if they lack appropriate vehicles.
Are you insured and/or bonded for Carpet Cleaning?
You'll certainly want to ask them this. Steer clear of any company that is not insured in California, because that means that any incidental damage they may do on your property will be a real hassle to recover compensation for. It is never wise to work with uninsured tradesmen of any kind. Most states also require that someone have insurance in order to be issued a trade license. If they say they're licensed but not insured, they're being less than truthful.