MistGuard LLC

Exterminator -

Waltham, MA

Highlights

Cockroach Exterminator in Dorchester, MA
Fumigation in Boston, MA
Termite Control in Concord, MA

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Client Review dfvsdf Out of 1 Review

Rating 79

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About this pro

Waltham, MA 02451
www.mistguard.com/

(781) 899-XXXX

Detailed Information

Business Categories	Pest Control in Waltham, MA

Services Offered

Pest Control
- Cockroach Exterminator
- Fumigation
- Termite Control

Client Review

Out of 1 Review

Write a review

By Spencer

Oct 06, 2018

Hired Anthony Santoro from MistGuard to fix my MistAway System. He came for one hour, and was unable to fix the problem. We ended up replacing the whole system after he wasn't able to help. Later, we were billed for $900, which was much higher than was agreed upon. When we contacted Anthony and offered to pay for any parts used but disagreed with his assessment of the services provided, he threatened to take us to small claims court if we did not pay him the full $900. Avoid using MistGuard services. It is a scam company that takes advantage of the fact that there are not many companies in the area to service MistAway systems. We have since found another company slightly further away that does a much better job, and does not try to rip off the customer.

Business Hours Please call to confirm

Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thu 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 6PM

Coverage Area

Best Questions to Ask an Exterminator Contractor

Do you work with subcontractors?

The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most Waltham Pest Control companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.

Does the Pest Control job require permits? If so, will you be pulling them yourself?

Many jobs in Massachusetts will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Waltham Pest Control permits are required makes you appear to be a well informed customer.

What is your projected timeline for the Pest Control project in Waltham?

Though a standard question, it's important to ask. Most contractors will tell you how long they expect the job to take without you asking. If they don't volunteer that information, be sure to ask. It's also helpful to ask if that's a hard finish date, meaning that it's the definite finish date. If it's a soft finish date, it may be extended for any number of reasons.

Are you union or non-union?

This really only matters if you have a preference, but it is good to ask. If you have a strong ideological belief about unions or nonunions, it's perfectly acceptable to make a decision based on the preference.

Do you hire properly documented Pest Control workers?

This will be answered when you ask if all employees are licensed. The only way to obtain a legitimate tradesman's license is to be a legal or naturalized citizen of the US. The company may employ people in positions that don't require a license, however, so it's wise to inquire.