| Business Categories | Decks and Porches in Cumming, GA |
|---|
I hired Bebe to work on several projects in the Spring of 2020 (e.g. pressure washing, replacing cedar siding, staining the cedar, etc.), and believe it or not, the work STILL has not been completed! Bebe is a very nice person and does good work, but her ability to actually complete a job is subpar. After more than a year, the exterior of my home has been left to look as though I ran out of money, when I paid Bebe 100% in full. Call me a fool, but I was swayed but her outgoing personality and repeated excuses (e.g. personal problems at home, her truck/equipment not working, contracting COVID, an inability to work in the rain, busy with other projects, breaking her leg...). Even if all of this true, why is my home in the same state when she promised to be done by Election Day 2020? There aren't enough excuses in the book to justify this behavior, especially when she was paid in full. I even referred her to my disabled neighbor-who also paid her in full while his project remain incomplete. While I am BEYOND frustrated, I pray that Bebe will treat future customers better than she treated me. She swore her negative Yelp review was false, but after my ordeal, I see every word of it was true. Learn from my mistakes and take your business elsewhere. P.S. I have every text message, every receipt and pictures to share for anyone interested.
Some companies may require a 10% deposit, some may not require any. For larger projects, you'll almost always need to give a deposit, and it's good to ask how much the deposit will be before going forward with a project. The Cumming contractor will know how much they need for a deposit when they've given you the estimate, so ask early.
The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most Cumming Decks and Porches companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.
Though a standard question, it's important to ask. Most contractors will tell you how long they expect the job to take without you asking. If they don't volunteer that information, be sure to ask. It's also helpful to ask if that's a hard finish date, meaning that it's the definite finish date. If it's a soft finish date, it may be extended for any number of reasons.
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
Many jobs in Georgia will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Cumming Decks and Porches permits are required makes you appear to be a well informed customer.
