With over 30 years of experience,Rock Solid Roofers has been a leader in home renovation and home improvement in the Greater Knoxville area. Over the years Rock Solid Roofers and their world class contractors and remodeling experts have been consistently praised for the work they do. Why? Because as a home remodeler, general contractor, and home improvement company Rock Solid Roofers has been committed to not only providing excellent work from the first step to the last but unequivocal service when it comes to their customers.
Rock Solid Roofers has over 35 employees that are dedicated to professionalism and ensuring that all demands of our clients are met. In addition to our loyal employees, we use only the best possible and most skilled sub-contractors to complete your home improvement project. Before we start your project, we offer financing solutions on the Rock Solid Roofers website and personal mortgage assistance for those in need.
| Year Established | 2015 |
|---|---|
| Business Categories | Decks and Porches, Roofing, Siding in Lenoir City, TN |
You'll always want to ask how long the company has been in business in Lenoir City. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the Decks and Porches company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the Lenoir City contractors to get to job sites if they lack appropriate vehicles.
This will be answered when you ask if all employees are licensed. The only way to obtain a legitimate tradesman's license is to be a legal or naturalized citizen of the US. The company may employ people in positions that don't require a license, however, so it's wise to inquire.
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
