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|Business Categories||Additions and Remodels, Handyman, Plumbing, Small Projects and Repairs in Hilo, HI|
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Hilo as well, which will give you a broader view of customer satisfaction for a given company.
You'll certainly want to ask them this. Steer clear of any company that is not insured in Hawaii, because that means that any incidental damage they may do on your property will be a real hassle to recover compensation for. It is never wise to work with uninsured tradesmen of any kind. Most states also require that someone have insurance in order to be issued a trade license. If they say they're licensed but not insured, they're being less than truthful.
Many jobs in Hawaii will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Hilo Additions and Remodels permits are required makes you appear to be a well informed customer.
Some companies may require a 10% deposit, some may not require any. For larger projects, you'll almost always need to give a deposit, and it's good to ask how much the deposit will be before going forward with a project. The Hilo contractor will know how much they need for a deposit when they've given you the estimate, so ask early.