About this pro
- PO Box 920062, Norcross, GA 30071
|Business Categories||Locksmiths in Norcross, GA|
- Locksmith Services
- Residential Locksmith Services
- Commercial Locksmith Services
Business Hours Please call to confirm
Mon 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 6PM
Best Questions to Ask a Locksmith Contractor
How long have you been in Locksmiths business for/How long have been serving the Norcross area?
You'll always want to ask how long the company has been in business in Norcross. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
How many contractors do you have working for you? How many vehicles are in your fleet?
This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the Locksmiths company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the Norcross contractors to get to job sites if they lack appropriate vehicles.
Do you work with subcontractors?
The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most Norcross Locksmiths companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.
Do you have any references that I can contact?
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Norcross as well, which will give you a broader view of customer satisfaction for a given company.