Augusta Steam It
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| Business Categories | Painting in Staunton, VA |
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BEWARE AUGUSTA STEAM IT - This guy gave me a written legitimate bid in October. Based on that bid and his commitment to do the work I built a shop and re-roofed my garage to match the color my house roof was going to be painted by him. When he got here, he essentially said, “you know I underbid this job, it’s farther away than I wanna drive and I don’t wanna be inconvenienced so I’m not going to do it“. Left me with a blue roof on my house and black roof on my garage and my shop. I offered numerous solutions like paying for his fuel, paying for a reach lift to make the job easier and paying for a motel while the job is going on He said no to all of it and left me in the lurch! Not trustworthy and very unprofessional
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Staunton as well, which will give you a broader view of customer satisfaction for a given company.
Many jobs in Virginia will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Staunton Painting permits are required makes you appear to be a well informed customer.
Some companies may require a 10% deposit, some may not require any. For larger projects, you'll almost always need to give a deposit, and it's good to ask how much the deposit will be before going forward with a project. The Staunton contractor will know how much they need for a deposit when they've given you the estimate, so ask early.
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.
Though a standard question, it's important to ask. Most contractors will tell you how long they expect the job to take without you asking. If they don't volunteer that information, be sure to ask. It's also helpful to ask if that's a hard finish date, meaning that it's the definite finish date. If it's a soft finish date, it may be extended for any number of reasons.