| Business Categories | Landscaping, Windows in Chester Springs, PA |
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Blaise Santangelo Design & Landscaping Inc. is the absolute WORST. On March 2016 I asked him to perform stone, stucco, and masonry work on my property. He rushed me to pay for a portion of the work upfront and I tentatively agreed because I thought he could be trusted. Instead of performing work consistently, he did a haphazard job then disappeared for months. I texted, called, and mailed him multiple times and received nothing but what turned out to me false commitments. Well almost a year has passed - but he never finished the portion of the work I paid him for and basically abandoned the job, leaving my business suffering because of how badly the exterior was left. I can understand that he's understaffed but promising to work on a specific date, for example, and not honoring that suggests a different kind of problem. Long story short - do not trust this man at all costs! I found out that he has done extensive work in my neighborhood for some of whom I know and they've personally expressed to me their dissatisfaction with his inability to complete a job. It's a shame because he seems like a nice man but he screwed me over big time. Now I'm left having to find a new contractor and potentially filing suit. Be very cautious with Blaise Santangelo Design and Landscape Inc.
You'll certainly want to ask them this. Steer clear of any company that is not insured in Pennsylvania, because that means that any incidental damage they may do on your property will be a real hassle to recover compensation for. It is never wise to work with uninsured tradesmen of any kind. Most states also require that someone have insurance in order to be issued a trade license. If they say they're licensed but not insured, they're being less than truthful.
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.
This really only matters if you have a preference, but it is good to ask. If you have a strong ideological belief about unions or nonunions, it's perfectly acceptable to make a decision based on the preference.
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Chester Springs as well, which will give you a broader view of customer satisfaction for a given company.
