We are a family owned and operated company servicing the Atlanta Metropolitan area including North Georgia. Our highly trained staff and technicians have many years of experience in new construction, service, and installation of residential and commercial equipment. Our staff pride themselves on complete customer satisfaction, reliability, and integrity. Cool-Tech's customers will always be treated with the courtesy and respect that every customer deserves! We pride ourselves on our prompt and professional service and the honesty and dependablity of our staff and technicians.
If it can be fixed, we will fix it! We stand by the belief that our customers deserve the very best in pricing and in quality of work.
Cool-Tech HVAC, Inc. offers 24 Hour emergency service 7 days a week and 364 days a year, closed on Christmas. We offer discounts for customers who have a maintenance agreement with us. Guaranteeing 100% customer satisfaction, Cool-Tech is a member of the Metropolitan Atlanta Better Business Bureau and the Greater Atlanta Home Builders Association. All of our employees receive intensive training and undergo regular background and drug testing. With Cool-Tech, you can rest assured that our employee's are very knowledgeable, well trained and offer professional service with a smile. With Cool-Tech, there are no surprises or fine print, you will be completely informed of the services we are providing as well as the price, prior to the work being performed. Contact us to assist in all of your Heating, Cooling, and Air Quality needs and see what a difference Cool-Tech HVAC Inc. can make
Year Established | 2004 |
---|---|
Business Categories | Cooling, Heating, HVAC in Ball Ground, GA |
This is very important, since an estimate is just that. Many contractors will submit a "paper estimate", meaning they've written the estimate down on paper. The bill is the true amount owed and will almost always say "Invoice" or "Bill" at the top of the page. The bill should also list the date it was issued, the due date of payment, and a list of services rendered.
Many jobs in Georgia will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Ball Ground Cooling permits are required makes you appear to be a well informed customer.
You'll certainly want to ask them this. Steer clear of any company that is not insured in Georgia, because that means that any incidental damage they may do on your property will be a real hassle to recover compensation for. It is never wise to work with uninsured tradesmen of any kind. Most states also require that someone have insurance in order to be issued a trade license. If they say they're licensed but not insured, they're being less than truthful.
This will be answered when you ask if all employees are licensed. The only way to obtain a legitimate tradesman's license is to be a legal or naturalized citizen of the US. The company may employ people in positions that don't require a license, however, so it's wise to inquire.
You'll always want to ask how long the company has been in business in Ball Ground. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.