Review Your Contractor: Mark Richards Carpentry And Remodeling

Mark Richards was hired to remodel a bathroom at my parents' house. Upon completion of his work, it was found that the shower was not level, causing water to accumulate on the backside of the shower after each use. Mark admitted that he had not properly installed the shower, even going so far as to bring in a plumber who verified that the shower was not installed correctly. He claimed that he would get back to my parents about rectifying his mistake. After not hearing from Mark for an egregiously long period of time, my mother followed up with him about correcting the shower. Mark claimed he would get back to her, but never did. My mother attempted to follow up a few weeks later, but he has stopped answering the phone. It has been over a week and he has not returned her call. Mark was paid almost $13,000 for the job and now refuses to make good on his end of the bargain. Mark is a wildly incompetent contractor and his "professional" demeanor is a disgrace. How this man got his license and continues to maintain his license is beyond my comprehension. Avoid his "services" at all cost.