Optimal Roofing is a locally owned and operated family business that’s been around for more than 20 years. Our industry experience has taught us the skills of the trade, resulting in our exceptional workmanship, great customer service, and excellent customer engagement.
| Year Established | 2016 |
|---|---|
| Business Categories | Roofing in Duluth, GA |
I hired Optimal to replace my roof back in March. They gave me a better price compared to 3 other companies. The crew finished the job in just 1 day. It has rained several times since then and no leaks! My roof look great. Silbino was very helpful when he explained the whole process and helped me pick the right shingle and color.
Always ask for references, and always check them. Keep in mind though that the only references you'll get are people who the contractor is certain will give him a good review. You'd also be well advised to check online review sources in Duluth as well, which will give you a broader view of customer satisfaction for a given company.
These first two questions should only relate to services or good purchased directly from the service provider. Many products carry their own warranties, like roofing shingles or siding. It's useful to know what these warranties cover as well as how long they last. The "warranty agent" question is important, because often warranty agents work with the manufacturer to get you repairs under warranty at a much lower price.
This really only matters if you have a preference, but it is good to ask. If you have a strong ideological belief about unions or nonunions, it's perfectly acceptable to make a decision based on the preference.
This will be answered when you ask if all employees are licensed. The only way to obtain a legitimate tradesman's license is to be a legal or naturalized citizen of the US. The company may employ people in positions that don't require a license, however, so it's wise to inquire.
