Groff Heating & Cooling, Inc.

Groff Heating & Cooling, Inc.

HVAC Technician -
Massillon, OH
Highlights
  • HVAC in Canal Fulton, OH
  • Furnace Cleaning in North Canton, OH
  • Furnace Repair in Canton, OH
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Rating 85
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About this pro

  • 1930 Lincoln Way East, Massillon, OH 44646

Detailed Information

Business Categories HVAC in Massillon, OH

Services Offered

  • HVAC
    • HVAC
    • Furnace Cleaning
    • Furnace Repair
    • AC Installation
    • Humidifier

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Business Hours Please call to confirm

  • Monday 8AM - 6PM
  • Tuesday 8AM - 6PM
  • Wednesday 8AM - 6PM
  • Thursday 8AM - 6PM
  • Friday 8AM - 6PM
  • Sat 8AM - 6PM

Coverage Area

Best Questions to Ask a HVAC Technician Contractor

Does the HVAC job require permits? If so, will you be pulling them yourself?

Many jobs in Ohio will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Massillon HVAC permits are required makes you appear to be a well informed customer.

What is your projected timeline for the HVAC project in Massillon?

Though a standard question, it's important to ask. Most contractors will tell you how long they expect the job to take without you asking. If they don't volunteer that information, be sure to ask. It's also helpful to ask if that's a hard finish date, meaning that it's the definite finish date. If it's a soft finish date, it may be extended for any number of reasons.

How long have you been in HVAC business for/How long have been serving the Massillon area?

You'll always want to ask how long the company has been in business in Massillon. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.

How many contractors do you have working for you? How many vehicles are in your fleet?

This is important mostly for larger jobs. Clearly a two man operation is going to build a home much slower than a 15 man crew. This is also a good indication of the overall size of the HVAC company, if that's an area of concern for you. The reason you may want to ask about the fleet is that fleet size is a good indicator of the mobility of the company. Mobility may not sound important, but it's hard for the Massillon contractors to get to job sites if they lack appropriate vehicles.

Do you work with subcontractors?

The question is great for some industries and non-applicable for others. A general contractor, for example, will by definition employ subcontractors. Most Massillon HVAC companies do not, but there are exceptions. You should always ask this question to your service providers. If they do use subcontractors, ask if they're all licensed and insured independently.