| Business Categories | Painting in Hartford, CT |
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Thionyl, aka Tom seemed very professional and trustworthy at first. I even hired him for a second painting job in my home at the end of the first. UNTIL the final walk- through when I pointed out unpainted patches on some walls and realized that he and his workers had been painting around my furniture! He cursed me out using the 'f' bomb, saying he's not a mover to move around my furniture. Throughout the project, I kept asking him what he needed me to move and his answer was always the same, "just leave everything, we will put it in the middle of the room as we paint." He was up close in my personal space raising his voice at me. I quickly exited the room we were inspecting and gave him the final check. After he left, I found a whole closet he had not even painted despite being paid for it. He does not tape to paint straight lines either, and when asked, he claimed the reason the lines between ceiling and walls were not clean is because I didn't have crown molding. The trim he painted is shoddily done and needs a couple more coats of paint. Buyer beware before you hire T.C. Painting. He's money hungry, disrespectful and not even good at what he does!!!
You'll always want to ask how long the company has been in business in Hartford. While this isn't a guarantee that the company will do good work, companies with longevity on their side must be doing something right. That being said, there are newer companies that do great work. If the company is under three years old, ask where the owner was employed before and for how long. If he/she has a long history of employment, it's reasonable to infer that he or she decided to go into business for themselves after so many years of experience.
Some companies may require a 10% deposit, some may not require any. For larger projects, you'll almost always need to give a deposit, and it's good to ask how much the deposit will be before going forward with a project. The Hartford contractor will know how much they need for a deposit when they've given you the estimate, so ask early.
This will be answered when you ask if all employees are licensed. The only way to obtain a legitimate tradesman's license is to be a legal or naturalized citizen of the US. The company may employ people in positions that don't require a license, however, so it's wise to inquire.
Many jobs in Connecticut will require municipal permits in order to be approved by the town's inspector. It's always good to ask who will be responsible for pulling those permits, and if you'll be expected to do it. You'll almost never be told to pull your own, but knowing that Hartford Painting permits are required makes you appear to be a well informed customer.
